I forgot to renew my passport before we were to leave for Punta Cana. The night before we were to leave I discovered it had expired. It completely slipped my mind. I got ahold of Ben from Urgent Passport. He was SOOOO nice. He basically explained my options. I was not able to do a renewal the next day (Friday) because the federal buildings were closed (12/26/14). So the timing for me was just awful since I then had to wait until Monday for the renewal. I was sobbing because of my mistake and the new delay on our trip. We were able to extend our trip and only lose two days at our resort. Ben set me up with an appointment for Monday morning. He explained exactly what I needed to do. The website is so easy as well. It spells everything out for you. He told me I would be meeting with Eric. I met with Eric at 8:30 am. Eric told me to return at 4:00. By 4:30 p.m, Monday I had my passport in my hand. It was a miracle because other places were saying Tuesday or Wednesday. I would highly highly highly recommend these guys. Worth the $250 for same day service. Off to Punta Cana!

Found out my passport expired on Thursday and I was leaving on a flight on Sunday. Goverment offices had a 7 day wait for an appointment just to apply for the new passport (that\'s what they called expedited). Urgent passport hade a new passport at my front door on Saturday at 10:45 in the morning. Could not have asked for better service anywhere. Everyone involved was extremely professional and assured me that my vacation was not going to be ruined. GREAT job urgent. I have no problem recommending you to everyone!!

I almost cannot believe we got my daughter's passport insanely fast. Joella and Eric were beyond helpful and professional. Both of them went beyond my expectations. Filled out the paperwork and my husband dropped it off to their courier yesterday and He picked it up this afternoon. If you are scrambling like we were and don't know who to trust to help you (there are a lot of services listed on Google) try Urgent. Thank you again!!!

Holy Smoke! I sent the packet of info on Friday the 19th of October, Today is Tuesday Afternoon the 23rd of October and I am looking at my passport. Great, Great Service! I am more than impressed with your service. I travel a lot in my job and am now starting to get requests to go overseas with one of my client’s. They told me about the job on September 30th and it took them till the 19th of October to get the details to me. You turned around the Passport in one day. You got the packet on Monday I got the passport on Tuesday. Phenomenal! When I told them that I had my Passport in hand the guys couldn’t believe it. I sent along your information and I am positive they will use you in the future.

I just wanted to say thank you for assisting me with the renewal of my passport. I really appreciated the help you and Eric provided. You took the stress out of the whole process. I will recommend you to those I know in need of great professional service in expediting their passport.

I am delighted by the great services. Many thanks for the smooth and no hassle execution.

Thank you for your quick response for getting me a new passport. You were a great help in getting me all the information that I needed to apply for a lost passport. Now I will be able to enjoy my vacation and not be a nervous wreck tearing my house apart looking for the passport. Thank you again.

Ben: You are the one angel that was sent my way to guide me and calm the turmoil that the holidays bring to one. I don't think you can comprehend the joy that the service you provide has brought to my loved ones. I will forever be grateful to you, and if anyone ever asks "how did I get from point A to point B so quickly?" your name and Urgent Passport will be the first words out of my mouth. Have a wonderful holiday and that the New Year brings extra prosperity to you and your business!!

Greetings: I want to thank Urgent Passport for helping me get a new passport in LESS THAN THREE DAYS. When I realized my passport was lost, it broke my heart. I was about to leave on a mission trip with my son. We've done a lot of traveling together, but not like this. You see, there is an orphanage in Haiti he started supporting five years ago. His family gives financial support and he takes 4 - 8 guys in their early 30s down twice a year to help with projects around the community, play with the kids and provide any additional support they can. This place, Caanan Christian Community, is very important to him (and now me). This was my first opportunity to also go and experience what had captured his heart in such a profound way. I love my son very much and on this trip I got a chance to see another side to him - and it made me so very proud. It was the trip of a lifetime. Thanks for making it possible. God bless,

Dear Ben (and team) at Urgent Passport, The expedited passport for our son arrived this morning at 07:00 as promised (actually 1.5 hours early). We are so appreciative for the assistance your service provided in expediting our passport needs. When we discovered that our son's passport was expired 48 hours before our international family vacation, we were completely dismayed. Benjamin answered the phone on a Saturday morning (two hours before opening time) and provided accurate, calming instructions. The instructions, links and checklists on your website were thorough and easy to follow. We also appreciated the periodic telephone updates on the process and the ability to track the passport on its way back to us. Though our request was initiated on a weekend, we had the new passport within 72 hours of initial contact. It was amazing. Our travel plans only had to be postponed by 48 hours. Your service was a life-saver. You have made our family (grandparents and all) extremely happy. I can't thank you enough. God Bless.

I never got around to thank you for getting my passport on time and as promised. I was able to go on my emergency trip with no issues. I usually write about bad service but also have to do it when someone delivers good service like you did. Thank you Mauricio A. Systems Engineer Digit X Corporation

I used your services yesterday. I dont think people really give credit where it is due, but I am happy to say that I was exceptionally happy and surprised with the level of service I received using your service. All questions were answered, the people were friendly, and more importantly I got my passport as told I would within the time quoted. I will be recomending all people that I know to use this service if they need to have thier passports done quickly and efficently. Thank you again, I am very happy with your service.

Dear Urgent Passport: We were totally impressed and thrilled at your services. You are welcome to use me as a testimonial. You all did everything and more than what was promised. We received our three passports a day earlier than expected. The main thing is the fact that your support staff took numerous, frantic calls from me to answer every question several times. Thanks and I would recommend you all to anyone.

Guys, sorry I don’t remember everyone’s name, but just wanted to send a round of thanks to all the team for getting my daughter’s passport together on very short notice. She was going to the World Synchronized Skating Championships in London Ontario and could not register as a skater without her passport. She was able to register to skate and her university team won second place in the world. Needless to say this was a wonderful occasion for my daughter, her mother and me. We all thank you very much for your diligence and capable handling of her passport replacement. Thanks!

I went online and then phoned several expediting services. The first few I called were unimpressive on the phone—not very reassuring! Feeling even more rattled and nervous, I spoke with a man in your Denver office. He was totally professional and on-the-ball: he asked about the details of my situation, gave me precise turnaround times, knew the exact situation in each office (Chicago, the closest to me, was full up this week) and told me where to ship. And when I asked how I could be confident you wouldn’t steal my passport and sell it, he treated it as a reasonable question and had a ready response (unlike the others I called), promptly referring me to the BBB and NAPVS, which I checked out and was reassured by. I also appreciated that your service offers flexibility in shippers (most expediters require Fed Ex, but UPS is much easier for me, being next door to my workplace). I can’t tell you how relieved I felt to find an expeditor who inspired confidence. I want to thank Urgent Passport Services for the top-notch, highly professional and personal service you provide to your clients. While facing a very upsetting (indeed, traumatic) situation, it was so reassuring to feel confident that I was in good hands and my passport was being handled with prompt, professional attention and care.