About Urgent Passport Services

Are you guys reputable?

Yes, we are reputable. We have earned an A+ rating with the Better Business Bureau and have been in business for over 8 years. We are registered with the U.S. State Department as a passport expediter. All of our services are 100% guaranteed

Are your fees competitive? And what am I paying for?

We’d like to think so! You are paying for a reputable, straight-forward company to expedite the passport/visa application process. We help you navigate the myriad of rules thrown up by all governmental entities and break it down into simple, easy to digest morsels. You pay an expediting fee for a pair of eyes to watch your application through the process and notify you of any “hiccups” along the way (not anticipated). You also pay for the expertise needed to answer any questions you may have about your application and if you have a varied background, we can guide you along the right path to obtain your passport easily.

What is the educational/professional background of your staff?

All our staff possess at least a Bachelor’s degree in a science, engineering or business discipline. Some of us even have Master’s degrees! All our staff are imbued with a high order of organization and punctuality (you can set your watch by us). Most of us have been employed as: real estate sales, mortgage sales, title insurance professional, logistics, mechanical engineer, commercial insurance underwriter, small business owner, professional geologist (yep, you read right), etc.

What is your corporate philosophy?

See our guarantee page and our “about us” page.

How do I know my documents are safe?

We observe a high state of vigilance to safeguard your information. Rest assured that we do not sell your information to any outside vendors nor do we farm out our client list to third party sales entities.

Hey! You guys goofed on one of the answers contained within these FAQ pages!

What can we say? We’re human. And for that, we can’t apologize. However, we are certainly open to constructive criticism and positive correction. E-mail us at support@urgentpassport.com with your concern and we will research the issue within 24 business hours to find the right answer.