Guarantee

Our guarantee is to process your passport or visa application within the requested service time. Please see below for details on our guarantee.

24 Hour Passport Service Guaranteed:

Sameday & 24 Hour Passport Service: You Must Call First to Reserve Space for Guarantee to Apply. 

Sameday & 24 Hour Passport Service:

If using our sameday passport or 24 hour passport service we must receive your passport application materials no later than 8:30am local time on the same day we intend to submit. Your application materials must be in good order and you should have included all materials specified in our instructions. Urgent Passport Services guarantees that your passport will be completed the same business day that we receive your passport application if you utilize the SAMEDAY processing service. Urgent Passport Services guarantees that your passport will be completed the next business day from the day we receive your passport application materials if you utilize the 24 HOUR PASSPORT SERVICE.  Please note that if using our 24 hour passport service and we receive your documents Friday morning, your passport will be done the next business day which is Monday and back to you on Tuesday morning with FedEx.

3 business day processing:

Urgent Passport Services guarantees that your passport will be completed by the 3rd business day from the day we receive your passport application materials. We must receive your materials by 1030am local time in order for the 3 business day processing time period to begin.

6 business day processing:

Urgent Passport Services guarantees that your passport will be completed by the 6th business day from the day we receive your passport application materials. We must receive your materials by 1030am CST in order for the 6-day processing time period to begin.

10 business day processing:

Urgent Passport Services guarantees that your passport will be completed by the 10th business day from the day we receive your passport application materials. We must receive your materials by 1030am CST in order for the 6-day processing time period to begin.

We cannot be held responsible for Acts of God, inclement weather, delays caused by your shipping carrier (FEDEX or UPS), delays caused by application decisions and/or application security holds by the Passport Agency, police/fire action causing slow-down or shutdown of any postal facility, shipping facility or Passport Agency, and finally we cannot be held responsible for emergency capacity restrictions imposed on us by Passport Agency or by the U.S. Department of State.

We guarantee that we will inform you of any adverse conditions out of our/your control. You can expect professional, courteous service at all points during the passport application process. Urgent Passport Services will make every effort to get your passport to you within the allotted timeframe you specify. If you application is suspended for any reason by the Passport Agency, you will be notified as soon as humanly possible in order for you to get those clearance materials to Urgent Passport Services. This prompt action on your part allows us to clear the suspense and ship your passport to you. You can expect a straight-forward answer to any of your questions. If we don’t know the answer, we will make every effort to learn the correct answer and convey this information to you ASAP. If you have any questions give us a call and leave a voicemail, we will return your call promptly.

Please Note: If you…..

  • Owe Child Support (in arrears)
  • Are wanted for arrest
  • Are currently serving probation
  • Are under order to appear in court (subpoena)
  • Are wanted for extradition

Your passport application will be denied and any monies you have paid to have your passport application expedited will be forfeited.

Please Note:  Our 24 Hour Passport service is our most popular service level.  All of our service levels are guaranteed with the exception of the conditions above.  Whether you need our 24 hour passport service or are using our ten day service, we will provide a professional and efficient service to each and every customer.

 

24 Hour Passport Service from Urgent Passport Services, Inc.

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Jul 17, 2012 by D. Renegar

Urgent Passport, a quick testimony on my recent passport issue. I learned on Sunday morning my passport was expired, expecting to leave the country on Tuesday at 6am. Like most, I jumped on the internet and searched for my options. I found Urgent found your company. Your person (I believe Ben) suggested I come to Chicago for a quick turnaround. After debating, I jumped on a plane and flew to Chicago and met Eric Cowans your expeditor at a UPS store. As advertised, I gave Eric all of the necessary papers and had my passport by 4pm. I want to compliment your team for doing everything promised. I had a great trip and got the full meaning of a quote from John Wayne. "If your going to be stupid, you have to be smart". Thanks again for doing as advertised.


Urgent Passport Services 800-573-3738 230 S. Clark ST. # 222 Chicago IL, 60604 USA 5.0 5.0 1 1 Urgent Passport, a quick testimony on my recent passport issue. I learned on Sunday morning my passport was expired, expecting to leave the country on Tuesday at 6am. Like most,